What you do before you start a leadership role is critical to your success in the first 90 days and beyond. It’s tempting rely on what you know and what’s served you well before, but you risk jumping to the wrong conclusions and heading off in the wrong direction. Instead, be intentional about how you leave, replenish your energy and relationships, and learn about what it takes to succeed in your new role.
Lisa came to me for help at the end of the first 90 days in her first C-suite role. She had started confidently, sharing her story, setting out her hopes for her new organization, and working hard to create some quick wins — but soon the problems started piling up: Investors were confused about the strategic direction, employees felt let down by unfulfilled promises, and customers remained unimpressed by the service they received.
